Support

How can we help?

DivorcePost helps you get clear, get organized, and get through divorce — with a plan, not a fortune in legal fees. If something in the app isn't working, or you just have a question, a real person reads every message.

Contact

Email us directly

For account issues, billing questions, bug reports, or anything else on your mind — email us and we'll get back to you.

support@divorcepost.com

Common Questions

Quick answers

How do I manage or cancel my subscription?

DivorcePost subscriptions are billed through the App Store. Open Settings > [your name] > Subscriptions on your iPhone, or visit your Apple ID subscription settings, to view, change, or cancel your plan. You can also email support@divorcepost.com if you need a hand.

I paid, but Plus isn't showing up. What now?

This usually happens on a new phone or after reinstalling. Open Settings > Membership > Restore purchases in the app, signed in to the same Apple Account that bought the subscription. If it still doesn't appear, email support@divorcepost.com with the purchase date and we'll sort it out.

How do I delete my account and data?

In the app, open Settings > Account > Delete account. This permanently deletes your account and associated data from our servers and can't be undone. Deleting your account does not cancel an active App Store subscription — cancel that separately through your Apple ID settings.

Is Ruby a coach or a therapist?

No. Ruby is DivorcePost's AI companion — she helps you think clearly, organize what's next, and prepare for real conversations. She isn't a lawyer, therapist, or doctor, and shouldn't replace one for legal, medical, or mental-health decisions.

What happens to my privacy and data?

Your journals, documents, and messages are encrypted in transit and at rest, and we never sell your personal information. Read the full details in our Privacy Policy.

Where can I read the full Terms of Service?

Our Terms of Service cover billing, acceptable use, and what DivorcePost does and does not promise.

Right Now

If you need help immediately

DivorcePost is not an emergency response service. If you're in immediate danger, call 911. These resources are available 24/7.

Emergency
911
Immediate danger
Crisis Text Line
Text HOME to 741741
24/7 text support
Suicide & Crisis Lifeline
988
Call or text, 24/7

Domestic violence: 1-800-799-7233.